66rwin Privacy Policy

1 Introduction and Definitions

66rwin ("we", "our", or "platform") is a trusted online gaming and sports betting platform in Bangladesh. This Privacy Policy ("Policy") describes how we collect, store, use, and protect your personal information through our website 66rwin.cam.

In this Policy, "user", "you", or "your" refers to any registered or unregistered user who accesses 66rwin's platform. "Personal information" means any information that can directly or indirectly identify you.

By starting to use 66rwin's services, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our platform.

2 What Information We Collect

66rwin may collect the following types of information from you for various purposes:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID (NID) or passport number (for KYC verification)
• Username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction history, deposit and withdrawal records

2.3 Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Cookies and session data
• Login time and usage duration

2.4 Gaming Activity Information

• Play history and betting records
• Win, loss, and balance details
• Bonus and promotion usage information
• VIP level and rewards history

3 How We Collect Information

66rwin collects your information in the following ways:

• Information you provide directly: When you register, log in, make a deposit or withdrawal, or contact our support team.
• Automated collection: Through cookies and other tracking technologies while you browse our website.
• Third-party verification: To complete the KYC process and to confirm transactions from payment gateways.
• Gaming activity: Automatically recorded when you play games or place bets.

We only collect information that is necessary for the proper operation of our services. We do not collect excessive or unnecessary personal information.

4 Purpose of Using Information

66rwin uses your personal information for the following purposes:

4.1 Account Management

Your identity information is required to create, verify, and manage your account. This ensures that only you can access your account.

4.2 Transaction Processing

Financial information is required to securely process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.

4.3 Security and Fraud Prevention

Technical and identity information is used to detect and prevent account hacking, money laundering, unauthorized access, and other fraudulent activities.

4.4 KYC and Age Verification

66rwin's services are for those aged 21 and above only. The KYC process is followed to verify your age and identity.

4.5 Customer Support

Your information is used to effectively assist our 24/7 live chat support team in resolving your questions, complaints, or issues.

4.6 Service Improvement

Information is used to analyze user experience and further improve our platform, game selection, and promotions.

4.7 Notifications and Communication

Your email address is used to send important account updates, security alerts, promotional offers, and system messages.

5 Cookies Policy

66rwin uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and security.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Help analyze site usage to improve services.

5.2 Controlling Cookies

You can disable cookies from your browser settings. However, please note that disabling certain cookies may cause some features of the platform to not work properly.

6 Data Storage and Security

66rwin gives the highest priority to the protection of your personal information. We have adopted the following security measures:

6.1 Encryption

All data transmissions are protected by SSL (Secure Socket Layer) encryption technology. Your password and financial information are stored using advanced encryption algorithms.

6.2 Access Control

Only authorized personnel can access your personal information, and only when required for their work. All access is logged and reviewed regularly.

6.3 Retention Period

We retain your information in accordance with legal obligations and operational needs. Financial records may be retained for a specified period after account closure as required by applicable law.

6.4 Response to Data Breaches

In the event of a data breach, we will investigate it promptly and notify affected users as quickly as possible.

7 Sharing Information with Third Parties

66rwin does not sell or rent your personal information. However, information may be shared in a limited manner in the following cases:

7.1 Payment Processors

Only the information necessary to complete transactions is shared with payment gateway partners, including bKash, Nagad, Rocket, Upay, and banks.

7.2 Technology Service Providers

Information necessary for effective service may be shared with trusted technology partners for the operation and maintenance of our platform. These partners are bound to comply with our privacy policy.

7.3 Legal Obligations

Information may be shared with authorities to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.

7.4 Business Transfers

User information may be transferred in the event of a business merger, acquisition, or asset sale. We will notify you in advance in such cases.

8 Your Rights

You have the following rights regarding your personal information on the 66rwin platform:

8.1 Right to Access Information

You can access your account at any time to view the information stored about you. Contact our support team for a detailed report.

8.2 Right to Correct Information

If there is any error in your personal information, you can request a correction. Maintaining accurate and up-to-date information is important for the security of your account.

8.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, it may not be possible to delete information that is required to fulfill legal obligations.

8.4 Right to Object to Processing

In certain cases, particularly regarding marketing communications, you can object to the processing of your information. This request can be made via email.

8.5 Right to Close Account

You can request to close your 66rwin account at any time. After the account is closed, all outstanding balances will be settled, and your personal information will then be deleted after the legally applicable period.

9 Responsible Gaming and Data Protection

66rwin supports responsible gaming. Information about your gaming activity may be used for the following purposes:

• To identify unusual gaming behavior and provide assistance if needed.
• To process voluntary break or voluntary self-exclusion requests.
• To help set deposit limits and time limits.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 Children and Minors Privacy

66rwin's services are entirely for those aged 21 and above only. We do not knowingly collect any information from minors.

If we become aware that a minor has registered, we will immediately close that account and delete the associated information. If parents believe their child has opened an account, please contact us promptly.

11 International Data Transfers

66rwin operates technology infrastructure in various locations around the world. As a result, your personal information may be transferred internationally. However, regardless of where the information is stored or processed, we ensure that the protection standards described in this Privacy Policy apply everywhere.

12 Changes to the Policy

66rwin reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• A special notice will be displayed on the website.
• A notification will be sent to your registered email.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after changes are published will be considered as your acceptance of the updated policy. We recommend that you review this page regularly.

13 Applicable Law and Dispute Resolution

This Privacy Policy is governed by applicable law. Any dispute relating to this Policy will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, the matter will be settled through the applicable legal process.

If any provision of this Policy is found to be legally unenforceable, the remaining provisions will remain in full force and effect.